Add: Luoting Industrial Park, Wanli District, Nanchang City, Jiangxi Province, China
Tel: +86-791-83793677
Fax: +86-791-83793167
URL:
E-mail: sale@jxgengchen.com

Service conceptYour location : Service concept

Service concept:
Customer service in my heart in my hands
To work hard for customers with

Service content:
(1) the daily service: customer service center is equipped with professional engineers, stationed around the offices, to provide point-to-point professional services, customer site at any time to provide professional technical guidance;
(2) complaints: customer service center cooperate with QC department, technology department, the timely processing of customer complaints, complaints on customer issues to give proper treatment, until the issue is resolved;
Answer: (3) customer service center advisory professionals in every Monday to Saturday morning 8:00 to afternoon 5:30 waiting for your call, and offer online consulting service;
(4) prototype / sample: Technology Department is responsible for production in line with the requirements of customers all kinds of sample, sample;
(5) professional training: the training of professional engineers free product selection, construction, technology improvement, technical solutions and other professional knowledge on customer engineering and technical personnel.

Service process: